Privacy Policy

1. Introduction

Sparkuc Technologies ("EdTorque", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using EdTorque, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment information when you register or purchase courses.
• Profile Information: Educational background, professional experience, career goals, and profile photo.
• Usage Data: Information about how you interact with our platform, including course progress, login times, and device information.
• Communication Data: Records of your correspondence with us, including support tickets and feedback.

3. How We Use Your Information

We use your information to:

• Provide and maintain our educational services
• Process your payments and manage your account
• Send you course updates, newsletters, and promotional materials
• Improve our platform and develop new features
• Respond to your inquiries and provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our platform (payment processors, hosting providers, analytics services).
• Business Partners: Companies we partner with to offer additional services or career guidance opportunities.
• Legal Requirements: When required by law, court order, or government regulation.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@edtorque.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings. For more details, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@edtorque.com
• Address: Sparkuc Technologies , H 165, Noida 63, India